The Independent Children’s Lawyers website deals with information privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in the Privacy Act.
This Privacy Policy sets out the Independent Children’s Lawyers website policies in relation to management of personal information.
What kinds of personal information do we collect and hold?
We collect and hold:
- your contact details, such as office address, home address, telephone numbers and email address;
- your personal details, such as gender, qualifications, titles;
- your practice details;
- your membership information;
- your website order history for paid and free webinars, training, courses and other events offered on the Independent Children’s Lawyers website;
- records of your communications and other interactions with us;
- records of your communications and other interactions related to marketing/advertising we send to you via third party software related to webinars, training, courses and other events;
- records of the webinars, training, courses and other events that you purchase and/or participate in through the website.
In this Privacy Policy we refer to this as your personal information.
How do we collect and hold your personal information?
We generally collect your personal information directly from you including when you use the website to purchase and/or participate in webinars, training, courses and other events. However, in some cases, we may receive your personal information from a third party for the purposes of send marketing/advertising to webinars, training, courses and other events sent to you through the website or via third party marketing software;
What would happen if we did not collect your personal information?
Without your personal information we may not be able to process your application or request or provide you with some or all our products and services.
What are the purposes for which we collect and hold your personal information?
We collect and hold your personal information to:
- fulfil our role including:
- maintaining membership records;
- providing Independent Children’s Lawyers and relevant stakeholders with information, resources, publications, professional development and training relevant to Independent Children’s Lawyers;
- providing information on services, publications, resources and events to members, and the public;
- communicating regarding an enquiry, request for information or use of our services;
- allowing use of personal information in a controlled manner by persons distributing information relevant to members or relevant stakeholders;
- allowing use of personal information in a controlled manner by entities advertising/marketing webinars, training, courses and other events and information relevant to Independent Children’s Lawyers; and
- providing general membership information to organisations such as the National Children’s Committee.
- analyse your interaction with the website. The information collected from you may be analysed individually and/or aggregated with the information relating to other members to produce statistical information. Insights from this process are used by National Legal Aid to select and optimise the information, services, resources, publications, professional development, training and advertising we provide to you;
Use and Disclosure of your personal information
We do not use your personal information or disclose it to another third party unless:
- it is reasonably necessary for one of the purposes described above;
- having regard to the nature of the information or the circumstances of collection we believe you would expect us to use the information or make the disclosure;
- it is necessary to protect the rights, property, health or personal safety of a member, the public or our interests, and it is unreasonable or impracticable to obtain your consent;
- the disclosure is necessary to assist any entity, body or person to locate a person who has been reported missing;
- we have reason to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and we believe that the collection, use or disclosure is necessary in order for us to take appropriate action;
- the assets and operations of the website are transferred to another party as an ongoing concern;
- it is necessary to obtain third party services, for example to carry out data analysis or provide information processing services. The use of your information by third parties is strictly controlled;
- it is for one of the purposes expressly permitted under the Privacy Act; or
- you have provided your consent.
Mentoring program: submitting an application as a mentee and mentor
Where you choose to apply through the Mentoring program, including by clicking the “Apply as Mentor” and “Apply as a Mentee” buttons, you consent to the Independent Children’s Lawyers website making your personal information available to the mentor or mentee that you may be matched with through the program.
Disclosure overseas
The Independent Children’s Lawyers website may from time to time uses the services of certain third-party marketing providers which may have offices or other operations outside of Australia. As a result, your personal information may be stored overseas. All service providers that have access to personal information held by the Independent Children’s Lawyers website are required to keep the information confidential and not to make use of it for any purpose other than to provide services in accordance with their engagement.
If you do not want your personal information to be disclosed
If you do not want your personal information to be disclosed (for instance, you want to have your name excluded from marketing mailing lists) you can manage your subscription via the marketing message, or advise the Independent Children’s Lawyers website by email to: iclwebsite@legalaid.nsw.gov.au. We will accommodate your request provided that the disclosure is not required by law.
Storage and security of personal information
We take reasonable precautions to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure.
If a third party is given access to personal information we take reasonable steps to ensure that the information is held securely and used only for the purpose of providing the relevant service or activity.
You can also assist us in keeping your personal information secure by maintain the confidentiality of your account passwords and notifying us immediately if there is any unauthorised use of one of your accounts by another Internet user or any other breach of security relating to one of your accounts.
Privacy Policy application to the website
Cookies
We collect personal information through software such as cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on the hard disk of a user’s computer so that the website can remember that user. Without cookies, websites and their servers have no memory. This means that every time a user opens a new webpage on a website, the server where that webpage is stored will treat the user as new and require logon and password. In short, a cookie facilitates a user’s passage through a website.
Linked websites
This Privacy Policy does not apply to linked websites.
Rights to access and correction of your personal information
You have the right to access your personal information unless we are permitted by law to withhold that information. Any requests for access to your personal information should be made to the Independent Children’s Lawyer website manager by email to: iclwebsite@legalaid.nsw.gov.au. You also have the right to request the correction of any of your personal information which is inaccurate.
In some circumstances it may be appropriate and lawful for us to deny access, including if:
- we reasonably believe that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety;
- providing access would have an unreasonable impact on the privacy of another individual;
- the request is frivolous or vexatious;
- the information relates to existing or anticipated legal proceedings between you and us and the information would not be accessible by the process of legal discovery in those proceedings;
- giving access would reveal our intentions in relation to negotiations with you and prejudice those negotiations;
- we have reason to suspect that unlawful activity, or misconduct of a serious nature, relating to our functions or activities has been, is being or may be engaged in; and giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
- providing access would be unlawful or if denying access is required or authorised under Australian law or a court/tribunal order;
- giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
- giving access would reveal evaluative information generated within the Independent Children’s Lawyers website in connection with a commercially sensitive decision-making process.
Further information and complaints
If you require any further information about our management of personal information or have a complaint about our handling of your personal information, you should initially send an email addressed to the Independent Children’s Lawyer website manager via iclwebsite@legalaid.nsw.gov.au, who will respond to you within a reasonable time, usually 30 days.